Terms and Conditions

Thank you for using our pre-booking rental system. Below are the policies by which we rent items. Any questions or concerns can be addressed by contacting our office at 1-866-615-4636.

Summer Hours are 9am – 7pm: After hours calls are routed directly to our electronic voicemail system which will forward all calls to those oncall: please call 1-866-615-4636.

DELIVERY POLICY:

Normal delivery / pickup hours are between 10am and 6pm on your scheduled check in date. All linens, towels, and baby equipment will be placed inside the cottage or condo; beach rental equipment will be left in a safe place out of the weather. Items may also be placed near the cottage entrance or outdoor shower. Please place all items in the same place (as delivery placement) upon departure. If your delivery has not arrived by 6pm, please contact our office at 1-866-615-4636.

SATISFACTION POLICY:

We guarantee your satisfaction. Upon arrival, we cannot offer refunds, but we will gladly make exchanges for items of comparable value on a one time basis if available. To exchange an item, you must return the item to our office during business hours and pick up your new rental item.

RESERVATION CANCELLATION POLICY:

We require 7 days prior notice to your arrival date to receive a full refund. Cancellations made with less than 7 days notice will be charged a $25.00 cancellation fee. No refunds will me made due to weather conditions. No exceptions!

HURRICANE POLICY:

In the event of a MANDATORY EVACUATION ORDER, please call our office to make arrangements to return your rental items to us. NO REFUNDS MADE DUE TO WEATHER CONDITIONS.

PRIVACY POLICY:

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

SECURITY POLICY:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and amoung the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

SEASIDE LINEN & RENTAL COMPANY AND ITS EMPLOYEES ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY OCCUR TO THE INTERIOR OR EXTERIOR OF YOUR VEHICLE DURING LOADING, UNLOADING, OR TRANSPORTING RENTAL EQUIPMENT. ALL EQUIPMENT IS USED AT LESSEE’S RISK.

The Lessee acknowledges that Lessee has inspected the equipment and has determined that same is in good condition and suitable for the purpose for which it has been leased. The Lessee shall only use the property in the manner for which it is designed and intended to be used. Lessee recognizes that the property is being received AS IS and WITH ALL FAULTS. LESSOR MAKES NO REPRESENTATIONS, PROMISES, OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, CONCERNING THE MERCHANTABILITY, SUITABILITY, OR FITNESS FOR A PARTY CONCERNING THE MERCHANTABILITY, SUITABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF THE PROPERTY. LESSOR EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER ARISING FROM STATUTE, COMMON LAW, CUSTOM, OR OTHERWISE.

Lessee assumes all responsibility for equipment while out of possession of lessor, and promises to return such equipment to the lessor in as good condition as it was at the effective date of the lease, natural wear from a responsible use expected. Lessee shall be liable for any loss, theft, damage or destruction of leased property. All equipment lost or damaged beyond repair will be paid by the lessee at regular replacement price. All damaged equipment which may be repaired will be repaired by the lessor, on return thereof and the cost for such repairs shall be paid by the lessee. Accrued rental charges cannot be applied against the purchase price or cost of repairs of such damaged or lost equipment. Scheduled rental rates begin when the equipment leaves our store and continues until returned. Lessee shall indemnify and hold Lessor harmless from any and all claims, damages, or proceedings (including all costs, expenses, and attorney’s fees) related to or arising out of Lessor’s use or possession of the equipment. This equipment shall be used by the Lessee only. This writing contains and constitutes the entire agreement between the parties. This lease agreement can only be modified by written agreement signed by both Lessor and Lessee. The Lessee represents that Lessee is at least eighteen (18) years of age and under no disability which will prevent Lessee from entering into this agreement. Lessee agrees not to part with or assign this lease or the equipment without the written consent of Lessor.

We look forward to serving you!
Seaside Linen & Rental Company Staff
sales@seasidelinen.com