- Where do you service?
We are happy to serve the following beaches and surrounding areas of Southeastern North Carolina – Fort Fisher, Kure Beach, Carolina Beach, Wilmington, Wrightsville Beach, Figure Eight Island, Surf City, Topsail Beach, and North Topsail Beach.
- Do I have to be present for you to deliver rental items?
You do not have to be present for us to deliver your rental items; we can access most properties via the property managers and will leave your rentals inside the property waiting for you to arrive. We make our best effort to deliver your rental items before you arrive on check-in day. At Seaside Linen & Rental Company we go the extra mile. We will place each linen and towel set at the foot of each respective bed, baby rental items will be left inside each property, and beach equipment delivered right to your doorstep. Our busiest days are Fridays and Saturdays, so please be patient and call our office if your items have not been delivered by 4:00 pm.
- How do I place and order?
Rental Orders can be taken online or by phone. During our busy Summer season, our website order form is the easiest and most convenient way to get your orders to us. Our user friendly secure website is open 24 hrs a day and accepts any major credit card, just log onto www.seasidelinen.com and start adding items to your shopping cart.
Availability is on a first come, first serve basis. We cannot guarantee availability until an order is confirmed and paid for in full. Availability will not be guaranteed without payment already on file. Rental orders not paid in full by the scheduled delivery date will not be sent out.
- Order Cancellations
Order Cancellations may be subject to a $10.00 cancellation fee. Orders cancelled less than one week prior to delivery will receive a full refund less a $25.00 administrative fee. As of delivery day, we cannot offer refunds but will be glad to make exchanges for items of comparable value based on availability at that time.
- Last Minute / Add-on Orders
We will make every effort to have your items delivered to you as soon as possible. Same day add on deliveries will be subject to a delivery fee to cover additional fuel and labor costs for the single stop delivery trip. Additional add-ons of baby and beach equipment will be delivered on the following business day on regular routes.
- Checkout Procedures
Please place all Seaside Linen rental linens and towels in the yellow laundry bag provided and place inside the front door ready for pickup by 10:30am the morning of your departure. Please do NOT remove any mattress pads, pillow shams, blankets or any items that belong to the home and place them in the yellow linen bags. The sheets and towels are laundered in one facility and the bedding/household items in another so PLEASE do not mix them up.
Please return Baby Equipment Rentals, Beach Rentals and Bikes to the same area where you found them when you arrived.
** PLEASE DO NOT PLACE PILLOWS, PILLOW-SHAMS, BLANKETS, COMFORTERS, BEDSPREADS, MATTRESS PADS, OR ANY OTHER ITEMS THAT BELONGS TO THE HOME IN THE YELLOW LINEN BAG **
Lessee assumes all responsibility for equipment while out of the possession of the lessor, and promises to return such equipment to the lessor in as good condition as it was received by lessee. Natural wear from responsible use expected. Lessee shall be liable for any loss, theft, damage, seizure or destruction of leased equipment. All equipment lost or damaged beyond repair will be charged to the lessee at current replacement cost.
- Please Note
Beach chairs, umbrellas, and other beach equipment CANNOT be left on the beach or beach accesses overnight or unattended. Items left on the beach overnight are subject to fine and may be seized by local agencies.